JQ777 Game Privacy Policy — How We Handle Your Data

1 Introduction

JQ777 Game ("we", "us", "the Platform") is committed to protecting the privacy and personal data of every player who uses our online gaming and betting platform. This Privacy Policy applies to all users of the JQ777 Game website and mobile application, including visitors who browse without registering and registered players based in Pakistan.

This policy explains what personal information we collect, the purposes for which it is used, the limited circumstances in which it may be shared with third parties, and the rights you have in relation to your own data. This Privacy Policy should be read alongside the Terms and Conditions, which form the overall agreement between you and JQ777 Game.

By creating a JQ777 Game account or continuing to use the platform after this policy has been updated, you confirm that you have read and accepted this Privacy Policy. If you do not agree with how your data is handled, please stop using the platform and contact our support team to close your account.

2 Data We Collect

JQ777 Game collects personal data in two main ways: information you provide directly when registering and using the platform, and information collected automatically as you browse and play.

Information you provide directly:

• Registration data: Full name, date of birth, email address and account username provided when you sign up.
• Identity verification documents: A copy of your national identity card (CNIC), passport or other government-issued ID that may be requested as part of the account verification process.
• Payment information: Your JazzCash number, Easypaisa account, bank account details or other payment method identifiers used to process deposits and withdrawals in PKR.
• Communications: Messages sent to our customer support team via live chat or email, including the content of those messages and records of the conversation.
• Preference settings: Any personalisation choices you make within your account, such as preferred sports or game categories.

Information collected automatically:

• Device and browser data: IP address, device type, operating system, browser version and screen resolution collected when you access the platform.
• Usage data: Pages visited, games played, bets placed, session duration and navigation paths within the platform.
• Cookie data: Session identifiers and functional cookies as described in Section 6 of this policy.

3 How We Use Your Data

JQ777 Game uses the personal data described above for the following specific purposes:

We do not use your personal data for any purpose beyond those listed above without first informing you and, where required, obtaining your consent.

4 Sharing Your Data

JQ777 Game does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your data may be shared in the following limited circumstances only:

• Payment processors: JazzCash, Easypaisa, Raast, bank transfer partners and card networks receive only the payment data necessary to process your PKR transactions. These providers operate under their own privacy and security obligations.
• Identity verification services: Where a third-party verification provider is used to confirm your identity documents, only the data required for that check is shared. Results are returned to JQ777 Game and not stored by the verification provider beyond the period necessary for the check.
• Technology and hosting providers: The platform relies on third-party infrastructure, hosting and software providers. These partners process data on our behalf under strict confidentiality agreements and are not permitted to use your data for their own purposes.
• Legal obligations: JQ777 Game may disclose personal data if required to do so by a valid legal process, court order, or to protect the rights and safety of the platform and its users.
• Business transfers: In the unlikely event that JQ777 Game undergoes a merger, acquisition or sale of assets, player data may form part of the transferred assets. You will be notified of any such change and the privacy protections applying to your data.

5 Payment Data

All deposits and withdrawals on JQ777 Game are processed in PKR. Payment methods supported include JazzCash, Easypaisa, Raast, Bank Transfer, debit cards and supported mobile wallets. The handling of payment data is subject to the following rules:

• We do not store full card numbers: When you use a debit card, only a masked version of the card number is retained for reference purposes. Full card details are handled exclusively by our payment processing partners.
• Mobile wallet identifiers: Your JazzCash or Easypaisa mobile number is stored in your account to enable withdrawals to the correct account. We do not store your mobile wallet PIN or any authentication credentials.
• Transaction records: A complete record of your deposits and withdrawals is maintained for account management, dispute resolution and security purposes. You can view your transaction history within your account dashboard.
• Refunds and chargebacks: In the event of a disputed transaction, relevant payment data may be shared with the payment provider concerned for the purpose of resolving the dispute.

6 Cookies

JQ777 Game uses cookies — small text files stored on your device — to make the platform work correctly and to improve your experience. The cookies we use fall into the following categories:

• Essential cookies: These are required for the platform to function. They maintain your login session so you do not need to re-enter your password with every page load, and they keep your account secure during a browsing session. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: These remember your preferences, such as your preferred language or last-used payment method, to save you time on return visits. They are not used for tracking across external websites.
• Analytics cookies: We use aggregated, anonymised analytics data to understand how players navigate the platform — which pages are visited most, where players tend to exit, and how game categories perform. This data is used purely to improve the platform and contains no personally identifiable information.
• Security cookies: These help detect and prevent fraudulent activity, such as account takeover attempts and bot traffic, by assigning a session identifier that is validated server-side on each request.

JQ777 Game does not use third-party advertising or retargeting cookies. You will not see JQ777 Game adverts following you around other websites based on your platform activity.

Most browsers allow you to control or block cookies through their settings. Note that disabling essential cookies will prevent you from logging in and using the platform normally.

7 Data Security

JQ777 Game takes the security of your personal data seriously and applies the following measures to protect it:

• TLS encryption: All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS), the same technology used by online banking services.
• Encrypted storage: Personal data and payment records stored in our systems are encrypted at rest. Access to these databases is restricted to authorised personnel only.
• Access controls: Internal access to player data is limited on a strict need-to-know basis. Staff with access to personal data are bound by confidentiality obligations.
• Fraud monitoring: Automated systems monitor account activity for signs of unauthorised access, unusual login locations or irregular transaction patterns, and flag these for review.
• Regular reviews: Our security practices are reviewed regularly to ensure they remain appropriate for the risks involved in operating an online gaming platform.

Despite these measures, no internet-based platform can guarantee absolute security. You also have a responsibility to keep your own account credentials confidential and to use a strong, unique password for your JQ777 Game account.

8 Data Retention

JQ777 Game retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required for operational, security or legal reasons.

• Active accounts: Personal data associated with an active player account is retained for the lifetime of the account plus a reasonable period after closure to allow for dispute resolution.
• Closed accounts: When an account is closed at a player's request, personal data is retained for a defined period for security and anti-fraud purposes before being securely deleted or anonymised.
• Transaction records: Financial transaction records are kept for an extended period as necessary for accounting and dispute resolution purposes.
• Communication records: Support chat and email correspondence is retained for a period sufficient to resolve any follow-up queries related to the original conversation.

Once the applicable retention period has expired, your personal data is either securely deleted or rendered irreversibly anonymous so it can no longer be linked back to you.

9 Your Rights

As a JQ777 Game player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our customer support team using the details in Section 12.

• Right to access: You can request a copy of the personal data JQ777 Game holds about you at any time.
• Right to correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it. You can also update basic account details directly within your account settings.
• Right to deletion: You can request that your personal data be deleted. Note that we may need to retain certain data for security, fraud prevention or legal reasons even after an account is closed, as described in Section 8.
• Right to opt out of marketing: If you no longer wish to receive promotional emails or notifications about bonuses and offers, you can unsubscribe at any time using the link in any marketing email or by contacting support.
• Right to data portability: You can request a copy of your personal data in a structured, commonly used format if you wish to transfer it elsewhere.

10 Minors

JQ777 Game is strictly an adults-only platform for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account, that account will be immediately closed, all deposits returned and all data associated with the account securely deleted.

If you believe a minor has created an account on JQ777 Game, please contact our support team immediately so we can investigate and take appropriate action. Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gaming platforms. For more guidance on keeping gaming safe and controlled, visit our Responsible Gaming page.

11 Policy Changes

JQ777 Game may update this Privacy Policy from time to time to reflect changes in our practices, platform features or applicable requirements. When changes are made, the updated policy will be published on this page with a revised review date at the top of the document.

For significant changes that materially affect how your data is used, we will notify registered players via account notifications or email. Your continued use of the JQ777 Game platform after an updated Privacy Policy has been published constitutes your acceptance of the changes.

We encourage you to check this page periodically so you are always aware of the current position on how your data is handled.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to report a privacy concern, please reach out to the JQ777 Game support team. We are available 24 hours a day, 7 days a week.

You can also find answers to common questions on our FAQ page.